1.How to use check-out and use the
combined shipping service?
Yes, we provide the combined shipping service. You could
choose and check-out our items in our
online store.
It will calculate the combined shipping discount automaticly
when you check out.
2.What forms of payment are accepted?
PayPal. We accept paypal only, it's safe and
easy for both sides.
3.When the parcels will be shipped?
Our shipping department will ship the parcels within 48 hours
after they get the PayPal's payment cleared notification. By the
way, our checkout system also will send a email to notify that your
parcel has been shipped in 3 days.
4.Will I have a tracking number?
Yes, all the parcel's will be shipped as Registered by
default, so you are always welcome to ask us for a tracking number.
By the way, the Registered airmail need the consignee to provide the
signature in the post. If you don't want to leave the signature,
just left a note in your PayPal's payment note, then our shipping
department will ship your parcel with no Registered, but we can't
provide a tracking number with no Registered.
5.How long will it take to receive my
parcel?
Shipping on Airmail, on average, takes 10-14 business for
delivery. However, your government Customs may hold your purchase up
to an additional three weeks. So we think most parcels should be
arrived in 14-25 working days. Shipping by EMS(phone number
required), on average, takes
5-7 working days to arrive, the Customs may hold 2-3 days. But as we
know: EMS is always faster than normal air mail.
6.How to return a parcel?
We accept returns within 18 days from receipt of purchase. To
ensure a refund, all items must be returned unworn, unwashed and
with original tags. We are unable to accept returns on items that
were damaged while worn, shrunk in the wash or simply did not hold
up well after being worn. Shipping fees are non refundable. All
sales are final after 18 days.
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